Austin Granite Direct offers a wide range of services, including granite, marble, quartz, and other countertop materials, as well as installation and repair. With years of experience in countertop fabrication, Austin Granite Direct is committed to providing customers with top-notch customer satisfaction and quality workmanship. As part of their commitment to customers, Austin Granite Direct also provides warranty information for their products and services.
Austin Granite Direct guarantees a 5-year limited warranty that covers the material and installation of their countertops. Defects due to workmanship are covered for 5 years, and should be reported to the company within 72 hours of installation. Austin Granite Direct will provide a replacement product if a fault is found due to their installation.
The company also offers a limited lifetime warranty on their countertops. This warranty covers defects due to scratch, chip, stain, fading and/or discolouration as long as the countertops are well cared for and used properly. Austin Granite Direct will provide a free replacement of the material if any defects due to the material itself are found.
Finally, Austin Granite Direct provides a 15-year warranty on the material of the seams and joints of the countertops. This covers sealing, cracking, etc. of the seams, and should any such issue arise, Austin Granite Direct will come in and repair or replace sections of the countertops if needed.
At Austin Granite Direct, customers can be sure of the quality of products and services that they receive. With hundreds of satisfied customers, the company stands by its commitment to provide both quality materials and workmanship in every project. Furthermore, the warranties that Austin Granite Direct provides give customers peace of mind knowing that their products are covered and cared for.